Vincent Veldkamp
Service Desk Coach | IT Consultant | Knowledge Manager
🤖 He/Him 📍 Veldhoven, NL 🗣 Dutch, English
âś” KCS v6 Fundamentals Certification
✔ ITIL® Practitioner Certificate in IT Service Management
✔ ITIL® Intermediate in Continual Service Improvement
✔ ITIL® Intermediate in Service Design
Having spent almost a decade setting up service desks for multinationals across the globe, I’ve decided to go solo and share my expertise with the rest of the service community!
I’m available for contract work and can help you with:
Quick Scan
We’ll take a good look at your service organisation and identify some key areas where you can improve.
Workshops
If you and your team could use some motivation and inspiration for Service Excellence, this is the package to get!
Coaching
If you need an experienced coach to assist you during your service journey, I’m your guy!